Technical Support

Comtech Xicom knows that our products are critical to our customers’ communication systems. To better serve our global customers we maintain a global network for customer support facilities. Engineers are available 24/7/365 via phone, fax or email

Tel: +1 (408) 213-3109
Fax: +1 (408) 213-3107
Send E-Mail

Global Service

Products can be repaired and maintained through our network of worldwide service centers.

RMAs

To better serve our customers, we track all service and repairs using return material authorizations. Use our On-Line RMA Request form.

Credit Card Purchases

To facilitate rapid ordering, customers may place service orders by credit card. Credit card authorizations are available on-line.

Maintenance Agreements

Xicom offers maintenance agreements to match the needs of our customers. Agreements can cover installation, upgrades, routine maintenance and spare parts. Contact the support department for complete details.

Extended Warranty

Xicom offers our customers peace of mind through warranty extensions. Contact the support department for complete details

Spare Parts

Comtech Xicom service centers stock a broad array of spare parts, offering customers rapid repairs. Comtech Xicom can implement a customer-specific inventory of spare systems and parts. Contact the support department for complete details

Training

Comtech Xicom offers standard and custom training to meet our customers’ needs. Training is available at the factory or in the field. Typical classes cover installation, maintenance and troubleshooting.

For More Information

For more information about Xicom Technology and our wide range of products, please contact us by E-mail or call us at +1 408-213-3000 (USA), in the EU at +44 1753-549-999, in the APAC at +65 6325-1953.

Contacts

Comtech Xicom Technology, Inc.
Tel: +1 408-213-3000
Fax: +1 408-213-3001
Send E-Mail
Comtech Xicom Technology
Europe Limited

Tel: +44 1753-549-999
Fax: +44 1753-549-997
Send E-Mail
Comtech Xicom Technology Asia
Tel: +65 6325-1953
Fax: +65 6325-1950
Send E-Mail
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