Quality

Comtech Xicom Technology strives to provide products and services that exceed customer expectations while continually seeking ways to improve quality. From development and design to production and test, we continually seek and apply innovative qualification and environmental regimens to ensure the quality and reliability of our products.

Comtech Xicom Technology is an ISO-9001:2015 certified engineering and manufacturing organization. All of our products are designed for compliance with global environmental and safety standards. Most Xicom Technology amplifiers are compliant with European CE-Mark requirements. Xicom is also WEEE compliant.

All products are fully screened and tested prior to shipment in order to ensure product reliability. Screening includes thermal shock for all PCBs at the sub-assembly level, and final product acceptance testing coupled with various burn-in, altitude testing and thermal cycling. Our manufacturing processes include Just-In-Time (JIT) techniques, surface-mount technology, and extensive design and part commonality. Manufacturing lines utilize Kan Ban methodologies coupled with Design For Testing (DFT) principles. The quality assurance organization at Xicom Technology regularly performs compliance assessments throughout the organization in order to monitor business systems’ health and to identify opportunities for improvement.

Chuck Sorbet
Vice President of Quality Assurance
Comtech Xicom Technology
+1 (408) 213-3024
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Customer Service and Support

Comtech Xicom Technology's technical support department is staffed by veteran engineers who are deeply experienced in building, troubleshooting and repairing HPA products. Our database has complete manufacturing and end-user documentation on every amplifier built by Xicom. The technical support staff is available to assist customers by e-mail or phone 24 hours a day.

Go to the Customer Service page for more contact information.