Technical Support

Comtech Xicom knows that our products are critical to our customers’ communication systems. To better serve our global customers we maintain a global network for customer support facilities. Engineers are available 24/7/365 via phone, fax or email.

Online RMA Request

Before the Comtech Xicom Engineers can provide technical support, please fill out the Online RMA Request

Global Service

Products can be repaired and maintained through our network of worldwide service centers.

Credit Card Services

To facilitate rapid ordering, customers may place service orders by credit card. Credit card authorizations are available on-line.

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Maintenance Agreements

Xicom offers maintenance agreements to match the needs of our customers. Agreements can cover installation, upgrades, routine maintenance and spare parts. Contact the support department for complete details.

Extended Warranty

Xicom offers our customers peace of mind through warranty extensions. Contact the support department for complete details

Spare Parts

Comtech Xicom service centers stock a broad array of spare parts, offering customers rapid repairs. Comtech Xicom can implement a customer-specific inventory of spare systems and parts. Contact the support department for complete details

Training

Comtech Xicom offers standard and custom training to meet our customers’ needs. Training is available at the factory or in the field. Typical classes cover installation, maintenance and troubleshooting.

Xicom is Here to Help

Veteran Engineers are available 24/7 to assist with technical issues and eager to help with any support question.

Online RMA Request